Term and Conditions

Welcome to Now Foods Store. By accessing and using our website at vitaminpillsshop.com, placing an order, or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase.

2. User Responsibilities and Account Obligations

2.1 Account Registration

While not required for browsing, creating an account enhances your shopping experience. When you create an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

2.2 Age Requirements

By using our services, you confirm that you are at least 18 years old or have parental consent to purchase dietary supplements.

2.3 Prohibited Activities

You agree not to:

• Use our products for any illegal purpose
• Misrepresent your identity or provide false information
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Resell our products without authorization

3. Products and Services Description

3.1 Product Information

Now Foods Store offers premium health and wellness supplements including:

• Amino Acid Complex and individual amino acids
• BCAAs and EAAs for athletic performance
• Antioxidants and specialized formulations
• Calcium and mineral combinations
• Children’s supplements and multivitamins
• CoQ-10 (Ubiquinol/Ubiquinone)
• Creatine and performance enhancers
• Diet, energy, and weight management products
• Digestive health supplements
• Essential oils and topical creams

3.2 Product Usage and Safety

Our products are dietary supplements intended to support overall health and wellness. They are not intended to diagnose, treat, cure, or prevent any disease.

3.3 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

4. Ordering and Payment Terms

4.1 Order Process

Placing an order constitutes an offer to purchase our products. We reserve the right to accept or decline your order for any reason.

4.2 Order Confirmation

Your order is confirmed when:

• You receive an order confirmation email
• Your payment is successfully processed
• We verify product availability

4.3 Accepted Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

4.4 Pricing and Currency

All prices are listed in US dollars. We reserve the right to adjust prices due to market conditions, supplier costs, or currency fluctuations.

4.5 Order Processing

Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

5. Shipping and Delivery

5.1 Shipping Methods

We offer two primary shipping options:

• Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
• Free Shipping: Available for orders over $50 via EMS, delivered in 15-25 business days after shipment

5.2 International Shipping

We ship globally to most countries, excluding some remote areas in Asia. International customers are responsible for:

• Customs duties, taxes, and import fees applicable in their country
• Complying with local import regulations
• Providing accurate shipping information

5.3 Delivery Timeframes

Delivery times are estimates and not guarantees. Factors beyond our control may affect delivery, including:

• Customs clearance procedures
• Weather conditions
• Carrier delays
• Local holidays

6. Returns and Refunds Policy

6.1 Return Timeframe

You have 15 days from the delivery date to request a return or exchange for eligible products.

6.2 Eligibility Requirements

To qualify for returns or exchanges:

• Product must be in original, unopened packaging
• Product must be in resalable condition
• Return request must be made within 15 days of delivery
• Original proof of purchase required

6.3 Non-Returnable Items

For health and safety reasons, the following cannot be returned once opened:

• All opened supplements and nutritional products
• Creams and essential oils (once opened or used)
• Energy drinks, gels, and shots (opened or partially consumed)
• Children’s supplements and multivitamins (opened products)
• Any product with broken safety seals

6.4 Return Process

Follow these steps for returns:

1. Submit return request via email to [email protected]
2. Receive return authorization and instructions
3. Package and ship items according to instructions
4. Wait for processing and resolution

6.5 Refund Information

Refund processing times:

• Credit Card Payments: 5-10 business days
• PayPal Payments: 3-5 business days
• JCB/MasterCard/Visa: 7-14 business days

7. Intellectual Property Rights

7.1 Ownership

All content on vitaminpillsshop.com, including but not limited to:

• Text, graphics, logos, and images
• Product descriptions and formulations
• Website design and layout
• Brand names and trademarks

are the property of Now Foods Store or our licensors and are protected by intellectual property laws.

7.2 Permitted Use

You may:

• View and display content for personal, non-commercial use
• Print copies of information for personal reference
• Share product information via social media with proper attribution

7.3 Restrictions

You may not:

• Copy, reproduce, or distribute content without permission
• Modify, adapt, or create derivative works
• Use our intellectual property for commercial purposes
• Remove copyright or proprietary notices

8. Limitation of Liability

8.1 General Limitation

Now Foods Store’s total liability to you for any claims arising from these terms or your use of our services shall not exceed the amount you paid for the products in question.

8.2 Specific Exclusions

We are not liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Personal injury or property damage resulting from product misuse
• Shipping delays beyond our reasonable control
• Customs issues or import restrictions in your country

8.3 Product Liability

While we ensure product quality and safety, we are not liable for:

• Individual reactions or allergies to supplement ingredients
• Misuse or improper dosage of products
• Failure to consult healthcare professionals when appropriate
• Interactions with medications or pre-existing conditions

9. Privacy and Data Protection

We are committed to protecting your privacy. Our Privacy Policy, available on our website, explains how we collect, use, and protect your personal information.

9.1 Information Collection

We collect information necessary to process your orders and improve your shopping experience, including:

• Contact and shipping information
• Payment details (processed securely by payment providers)
• Purchase history and preferences

9.2 Data Security

We implement appropriate security measures to protect your personal information from unauthorized access or disclosure.

10. Governing Law and Dispute Resolution

10.1 Governing Law

These Terms and Conditions are governed by the laws of the State of Florida, United States, without regard to conflict of law principles.

10.2 Dispute Resolution

In the event of any dispute:

• We encourage you to contact us first at [email protected]
• We will attempt to resolve disputes amicably
• If unresolved, disputes shall be settled in the courts of Jacksonville, Florida

11. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. We will indicate the “Last Updated” date at the top of these terms.

Your continued use of our website or services after changes constitutes acceptance of the modified terms.

12. Contact Information

For questions about these Terms and Conditions or any other concerns:

• Email: [email protected]
• Response Time: 1-2 business days
• Business Hours: Monday-Friday, 9:00 AM – 6:00 PM EST
• Company Address: 4955 Boundary Street, Jacksonville, US 32202

Our Commitment to You

At Now Foods Store, we understand that your health and wellness journey is important. These Terms and Conditions are designed to create a transparent, trustworthy relationship between us. We’re committed to providing high-quality supplements and exceptional service while protecting both your rights and ours.

Thank you for choosing Now Foods Store as your partner in health and wellness.